Shipping & Returns

Shipping & Returns

Shipping daily through COVID19 Lockdowns

1. NEW ZEALAND. We ship all orders via NZ Post and delivery for Christchurch (one box $6) and South Island (One Box $8.50) is usually next day. North Island (One box $9) deliveries can take up to 3 working days to arrive.We ship all orders via NZ Post and Aramex. Delivery for Christchurch and South Island is usually next day.  RURAL DELIVERIES COST AN EXTRA $3.70
2. AUSTRALIA. (One Box $12.50) Orders take 3 to 10 working days.
3. OTHER PACIFIC COUNTRIES. We ship to Indonesia, Malaysia, Japan, Thailand, Hong Kong, Taiwan, Phillipines, Singapore, Samoa, Tonga,New Caledonia, Fiji, Nauru and Cook Islands. Delivery dates and postage rates will vary.

Please choose carefully when ordering our products as we do not offer refunds for perishable products like our  Coffee Pods and capsules. However, if the goods arrive and are not in a good condition or not as ordered please contact us for a mutually satisfactory outcome.
If you are not sure about the specifications of any of our products contact us first either by e-mail

info@podsandcaps.co.nz or by phone: +64 274 688 540

TRACKING IN NEW ZEALAND

We use the top two courier companies in New Zealand

www.nzpost.co.nz  and www.fastway.co.nz

You would have been sent a tracking number.