Shipping & Returns
- NEW ZEALAND. We ship all orders via NZ Post and delivery for Christchurch (one box $6) and South Island (One Box $8.50) is usually next day. North Island (One box $9) deliveries can take up to 3 days to arrive.We ship all orders via NZ Post and delivery for Christchurch and South Island is usually next day. North Island deliveries can take up to 3 days to arrive. RURAL DELIVERIES COST AN EXTRA $3.70
- AUSTRALIA. (One Box $12.50) Orders take 3 to 10 working days.
- OTHER PACIFIC COUNTRIES. We ship to Indonesia, Malaysia, Japan, Thailand, Hong Kong, Taiwan, Phillipines, Singapore, Samoa, Tonga,New Caledonia, Fiji, Nauru and Cook Islands. Delivery dates and postage rates will vary.
Please choose carefully when ordering our products as we do not offer refunds for perishable products like our Coffee Pods and capsules. However, if the goods arrive and are not in a good condition or not as ordered please contact us for a mutually satisfactory outcome.
If you are not sure about the specifications of any of our products contact us first either by e-mail
firstname.lastname@example.org or by phone: +64 274 688 540
TRACKING IN NEW ZEALAND
We use the top two courier companies in New Zealand
www.nzpost.co.nz and www.fastway.co.nz
You would have been sent a tracking number.